Lenmed Health Group, a leading independent provider of healthcare services, has chosen to implement Kronos workforce management at all hospitals in South Africa. Kronos business partner, Bytes Systems Integration, is currently implementing the new system, which is live in Durban and Gauteng already. Kronos will ultimately be used to monitor and manage a total employee base of approximately 1 500 across all Lenmed hospitals.
One of the challenges faced by Lenmed is that medical staff, such as nurses, do not work regular hours—they may have to take on extra shifts as patient needs dictate, and they may work at various hospitals within the Group. Lenmed was eager to replace its manual, paper-based system with a digital one that would reduce management time and effort, improve accuracy and integrate into its back-end systems.
“I implemented Kronos successfully in my previous position, so was aware of the value-added benefits, including the ability to handle the complex calculations Lenmed needs to perform every three months,” says Bhavani Jeena, Group HR Manager at Lenmed. “I was also very happy to be working with a systems integrator with a national footprint and good skills, like Bytes.”
The complex calculations highlighted by Jeena refer to the three-month rollover milestone, at which the payments made to its employees are reconciled with the actual shifts worked.
Employees are enrolled onto the system using a biometric reader, thus providing an accurate record of hours worked by each employee. The system thus provides group executives with an accurate, consolidated view of the Group, allowing them to identify trends and activities within the nursing and non-nursing divisions. Lenmed employees will also be able to apply for leave online, again enhancing accuracy and reducing paperwork.
“Kronos will enable a growing hospital group like Lenmed to continue providing the best care to its patients while managing this important workforce accurately and with minimal effort,” comments Yolanda Krajnc, Kronos sales manager, Bytes Systems Integration. “Lenmed is now part of our esteemed client base within the healthcare vertical which includes the Top Five private hospital groups."
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